Binance and KuCoin experienced temporary service disruptions on April 15 due to a network interruption linked to Amazon Web Services (AWS), their primary cloud service provider. The interruption resulted in brief withdrawal suspensions and trade execution issues on both platforms.
Binance was among the first to acknowledge the disruption, stating that a temporary network interruption at the AWS data center impacted the platform. The company confirmed that while some transactions were successful, others failed. Binance quickly resumed withdrawal services within minutes, but issues with trade orders continued, affecting some users.
KuCoin issued a similar statement shortly after, citing the same AWS-related outage. According to its update, users experienced difficulties accessing platform features and placing trades. The exchange confirmed that its technical team was handling the disruption and assured users that their funds and data remained secure during the interruption.
Besides Binance and KuCoin, several other platforms reported difficulties linked to the AWS outage. Crypto exchanges such as MEXC, Gate.io, and Coinstore faced technical issues that impacted trading, asset transfers, and chart functionalities.
MEXC confirmed service interruptions, including failed order cancellations and delays in asset transfers. The exchange stated that its futures trading remained unaffected and mentioned that a compensation plan would be introduced for users who experienced losses due to the incident. Customer support systems on the platform were also impacted during the service downtime. All services affected by the AWS disruption, including the online customer support system, have been fully restored. The platform confirmed that users can now access all features without interruption.
Further, crypto tools like Rabby Wallet and DeBank also faced temporary outages. Both platforms posted updates, ensuring users that assets were safe and recovery efforts were in progress. These services rely on AWS to host essential infrastructure, which was compromised by the network interruption.
Amazon Web Services issued a statement acknowledging the incident and confirming that multiple services were impacted. The company reported signs of recovery across affected systems and noted that its teams were actively monitoring the situation to ensure a full resolution.
The AWS platform powers a wide range of applications, data storage, and services for various industries. An outage significantly affects platforms dependent on continuous network uptime, especially cryptocurrency exchanges where real-time functionality is critical.
The AWS team indicated that recovery was in progress, and as stability was restored across its service network, additional updates would be provided. This included updates for affected crypto exchanges and related applications.
The incident has raised broader concerns about the crypto industry’s dependence on centralized cloud providers like AWS. A single network failure simultaneously impacted several exchanges and crypto-related services, highlighting a potential vulnerability.
Executives from multiple firms addressed the incident, emphasizing the need to explore decentralized alternatives to reduce reliance on a single cloud infrastructure. Bitget CEO Gracy Chen mentioned that while user funds remained secure, the outage reminded them of the risks posed by centralization in critical infrastructure.AWS outage disrupts major crypto exchanges, sparking trade delays and raising concerns over centralized cloud dependency.
Major exchanges such as Coinbase, Huobi, Crypto.com, BitMEX, and Kraken rely on AWS. Although not all were affected this time, the outage underscored the extent to which many platforms depend on a single service provider for uptime and data access. As recovery efforts continue, industry participants are likely to reassess infrastructure strategies to minimize the impact of such disruptions in the future.
Yasmin is a crypto content analyst and writer with over 2 years of experience. She has a strong understanding of the crypto market and blockchain technologies. As an avid trader who stays updated on the latest trends and news, Yasmin delivers insightful and informative content.
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