200% Bonus: 100K Daily Giveaways, Instant Withdrawals, Best VIP Club, 3000+ Slots, Poker, Blackjack and More – Provably Fair
Join Drake At Stake – America’s Social Casino. Claim $25 Stake Cash FREE – PLAY NOW
Share
Bybit CEO revealed the many ways that the exchange is leveraging AI tools, both internally and to help its users.
Crypto companies, especially exchanges, are increasingly integrating AI into their operations. On April 23, Bybit CEO Ben Zhou shared insights on how the exchange is harnessing AI to enhance both its customer-facing tools and internal processes.
how does crypto exchange and AI integrate? I will share a few things that we do at Bybit, both for clients and internal usage:
For Clients
1. CryptoLens: Ai powered deep analysis on any project that you want learn in a 360 way. It gives you analysis on community, fundamental,… pic.twitter.com/nkeglMl3tw
One of the primary AI tools available to users is CryptoLens, which provides in-depth analysis on any crypto project, whether or not it’s listed on Bybit. It offers insights into project fundamentals, tokenomics, community engagement, and social trends. Another tool, TradeGPT, allows users to quickly access token-specific insights and technical analysis.
In addition to helping users trade, Bybit also uses AI to help its customer support team. While Zhou acknowledged that AI can’t replace humans completely in customer support, he revealed that AI could handle over 80% of user inquiries.
“I don’t believe that AI agent can ever replace human, because a lot of clients simply want to talk to a human especially when filing a complaint… The key to make AI agent smarter is to give the ai agent the right access and security verification tools for it to be able to answer those questions.” Bybit CEO.
Bybit is also using AI internally across a range of functions, including development, feature testing, translation, project management, and legal support. For example, AI is used to translate communications into over 20 supported languages, with the company averaging more than 30 translation tasks per day.
The legal team at Bybit uses an internal tool called AiLegal, which helps draft contract templates and other documents. As with most tech companies, Bybit also leverages AI for developing and testing new features to streamline product rollouts.
Read more about
Rexas Finance Presale
Deep Dives
Altcoins may never recover, while Bitcoin dominance got biggest since early 2021
Exclusive: iExec launches $1M RLC fund to back developers in AI, DePIN, RWA and more
Beyond the peg: Synthetic dollars are reshaping stablecoins | Opinion
What will it take for XRP to replace Bitcoin as digital Gold?
2025 is no longer about cycles — Bitcoin is reading something else entirely
Why will gold continue rising?
Stop building apps no one uses | Opinion
Ark Invest: Bitcoin’s volatility is at its historical lowest. What does it indicate?
What politeness teaches ChatGPT — and why OpenAI’s artificial intelligence is paying millions to listen
Over 30% of wealthy Koreans prefer crypto as a long-term wealth strategy
Related News
Bybit CEO: 27.6% of Bybit hack funds remain untraceable
Crypto mixing service eXch to shut down amid Bybit hack money laundering allegations
Safe cuts 14 team members months after Bybit’s $1.43b theft
Get crypto market analysis and curated news delivered right to your inbox every week.
You have successfully joined our subscriber list.
200% Bonus: 100K Daily Giveaways, Instant Withdrawals, Best VIP Club, 3000+ Slots, Poker, Blackjack and More – Provably Fair
Join Drake At Stake – America’s Social Casino. Claim $25 Stake Cash FREE – PLAY NOW
